PRIVACY POLICY
Last Updated: July 2026
At EcoHive, we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.
This Privacy Policy explains what information we collect, why we collect it, how we process it, and what rights you have regarding your personal data when visiting our website.
1. Data Controller
The controller responsible for processing personal data on this website is:
EcoHive
Einzelunternehmen
Bubenheimer Weg 33
56072 Koblenz
Germany
Email: ask@ecohivestore.com
Phone: +49 163 8711705
VAT Identification Number (USt-IdNr.): DE456739683
Responsible Person:
Mehedi Hassan
2. Scope of Processing
This Privacy Policy applies to all visitors and business customers who access or use:
EcoHive is a Business-to-Business (B2B) supplier specializing in sustainable jute products, including home décor and fashion accessories.
3. Personal Data We Collect
Depending on how you interact with our website, we may collect the following information:
Contact Form Information
When submitting a quotation request or business inquiry, we collect:
- Product ID (Reference Code)
- Company Name
- Contact Person
- Business Email Address
- Country / Region
- Estimated Order Quantity
- Inquiry Details
This information is voluntarily provided by you.
Technical Information
When visiting our website, our hosting provider automatically records technical information including:
- IP Address
- Browser Type
- Operating System
- Date and Time of Access
- Requested URL
- Referrer URL (if available)
These server log files are necessary for website security and operation.
4. Purpose of Data Processing
We process personal data for the following purposes:
- Responding to quotation requests
- Business communication
- Preparing price quotations
- Customer support
- Processing business inquiries
- Website security
- Preventing misuse and fraud
- Complying with legal obligations
5. Legal Basis for Processing
Personal data is processed pursuant to Article 6 GDPR, including:
- Art. 6(1)(a) GDPR – Consent
- Art. 6(1)(b) GDPR – Steps prior to entering into a contract
- Art. 6(1)(c) GDPR – Compliance with legal obligations
- Art. 6(1)(f) GDPR – Legitimate interests
6. Contact Form
When you submit an inquiry using our contact form, your information is transmitted securely and used exclusively for responding to your request and initiating potential business communication.
We do not use your inquiry information for unsolicited marketing.
7. WooCommerce
Our website uses WooCommerce to present our product catalogue.
Currently, customers cannot purchase products directly through the website. Product information is displayed for quotation purposes, and interested businesses are invited to contact us using the inquiry form.
Personal data submitted through quotation requests is processed solely for handling business inquiries.
8. Cookies
Our website uses only those cookies that are technically necessary for the operation of the website and its essential functions.
At present, EcoHive does not use analytics cookies or advertising cookies.
Should additional cookies be implemented in the future, this Privacy Policy will be updated accordingly and consent will be obtained where required by law.
9. Hosting
This website is hosted by Hostinger.
Hostinger processes server log files necessary for the secure and reliable operation of the website. Such processing may include IP addresses, browser information, and access timestamps.
Further information regarding Hostinger’s privacy practices can be found on their official website.
10. Jetpack
Our website uses selected features of Jetpack, a service provided by Automattic Inc.
Depending on the enabled Jetpack modules, technical information such as IP addresses, browser information, and website performance data may be processed to improve website functionality, performance, and security.
For more information, please refer to Automattic’s Privacy Policy.
11. Data Sharing
We do not sell, rent, or trade personal information.
Personal data may only be shared with:
- Website hosting provider
- Technical service providers
- Government authorities where legally required
All service providers process personal data only where necessary for providing their services.
12. International Data Transfers
Some technical service providers may process data outside the European Economic Area (EEA).
Where such transfers occur, appropriate safeguards under Articles 44–49 GDPR are applied.
13. Data Retention
We retain personal information only for as long as necessary to:
- Respond to inquiries
- Conduct business communications
- Fulfil legal obligations
- Comply with German commercial and tax retention requirements
When data is no longer required, it is securely deleted or anonymized.
14. Data Security
EcoHive implements appropriate technical and organizational measures to protect personal data against:
- Unauthorized access
- Loss
- Alteration
- Misuse
- Accidental destruction
Although we strive to protect all information, no method of electronic transmission can be guaranteed to be completely secure.
15. Your Rights under the GDPR
Under the GDPR, you have the following rights:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent at any time
To exercise your rights, please contact:
Email: ask@ecohivestore.com
16. Right to Lodge a Complaint
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection supervisory authority in Germany.
17. External Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of external websites.
18. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy to reflect changes in legal requirements, website functionality, or business operations.
The latest version will always be published on this page.
19. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
EcoHive
Bubenheimer Weg 33
56072 Koblenz
Germany
Email: ask@ecohivestore.com
Phone: +49 163 8711705
Responsible Person:
Mehedi Hassan
VAT ID:
DE456739683